Privacy Policy
Last updated: January 15, 2026.
Pelxido d.o.o. (hereinafter: "Pelxido", "we" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the Croatian Act on the Implementation of the General Data Protection Regulation (OG 42/18).
1. Data Controller
The controller of your personal data is Pelxido d.o.o., with its registered office at Ulica Ivana Lučića 2a, 10000 Zagreb, Croatia, OIB: 45839201756. For all questions related to data protection, you can contact us at info@pelxido.com.
2. What Data We Collect
We collect data that you voluntarily provide through the contact form on our website: your full name, email address, and the content of your message. We also collect technical data about your visit through cookies, including IP address, browser type, access time, and pages visited.
3. Purpose of Data Processing
We process your personal data for the following purposes: responding to your inquiries received through the contact form, improving the functionality and content of our website, ensuring security and preventing misuse, and fulfilling legal obligations. The legal basis for processing is your consent (Article 6(1)(a) GDPR) and our legitimate interest (Article 6(1)(f) GDPR).
4. Sharing Data with Third Parties
We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share your data with trusted service providers who assist us in our operations (e.g., hosting services), but only to the extent necessary for the performance of their services and with appropriate safeguards.
5. International Data Transfers
Your data is stored and processed within the European Economic Area (EEA). In the event of data transfer outside the EEA, we ensure appropriate safeguards in accordance with the GDPR, including standard contractual clauses or adequacy decisions of the European Commission.
6. Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Data from the contact form is retained for a maximum of 24 months from the last communication, unless the law requires longer retention.
7. Your Rights
Under the GDPR, you have the following rights: access to your personal data, rectification of inaccurate data, erasure of data ("right to be forgotten"), restriction of processing, data portability, objection to processing, and withdrawal of consent at any time. To exercise your rights, contact us at info@pelxido.com. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. This includes data encryption during transmission (SSL/TLS), regular security audits, and access controls.
9. Changes to Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be published on this page with the date of the last update indicated. We recommend periodically reviewing this page to stay informed about how we protect your data.